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Franklin Primary Health Center, Inc.

JOB SUMMARY: The Medical Assistant, under the supervision of the unit supervisor or Nurse Manager, provides a variety of medical and clerical duties associated with patient care.  The Medical Assistant maintains a pleasant, courteous and cooperative manner with patients, visitors and Center's personnel.        


-Maintains confidentiality at all times.

-Work up patients and record vital signs, weights and chief complaints on progress notes at each visit.

-Make sure all lab results are on charts before giving chart to health care provider.

-Record patients' name and chart number on all pages in the medical records.

-Assist patients in exam rooms. Assist nurses and/or provider with procedures and treatments.

-Assist nurses with mailing of correspondences to patients for abnormal lab and missed appointments and document actions in patient's medical


-Maintain and organize supplies in the supply room. Keep exam room stocked and organized at all times.

-Cover lab personnel when the lab technician is out.

-Rotates to other units and departments (i.e., front desk, x-ray, laboratory, etc.) when deemed necessary by immediate supervisor or Director of


-Maintain up-to-date CPR Certification and submit a copy of CPR card to the personnel department.

-Participate in the nurse training sessions, maintain CEU's as required by the State Nurses Licensure Board.

-Any other duties deemed necessary by immediate supervisor and/or Nurse Manager


£ Pediatrics:

-Assist with ear irrigations, eye and hearing screening.


-Sterilize surgical instruments.

-Log all urine results on charts.

-Issue family planning supplies and assist with completing family planning forms.

-Maintains reception area in neat and orderly condition at all times.

-Prompt arrival and regular attendance at work.

-Sorts all office mail. Responsible for incoming mail and outgoing mail distribution.


EDUCATION AND EXPERIENCE:  High school graduate or GED equivalent.  Graduate of an approved Medical Assistant Program or an equivalent combination of training, education and work experience relative to the position.  Must have pleasant personality, good telephone etiquette and public relations skills.  One or more years work experience in medical setting with knowledge of medical terminology, CPT coding, and Medicaid, Medicare, and other third party insurance carriers billing experience.

KNOWLEDGE, SKILLS AND ABILITIES:  Requires knowledge of the field of assignment sufficient to perform thoroughly and accurately the full scope of responsibility as illustrated by example in the above job description.  Requires human relations skills to deal effectively with patients/visitors in person or via telephone.  Must have keyboard experience and have knowledge in medical records and insurance billing.   Basic ability to operate a multi-line telephone, copier, adding machine, fax machine and other office equipment.


OTHER QUALIFICATIONS:  English as first language preferred.  Bilingual/bicultural will be considered.


Additional Info

Job Type : Full-Time

Education Level : High School

Experience Level : Entry Level

Job Function : Customer Service

How to Apply : hr@franklinprimary.org

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