We are looking for individuals who are eager to learn, highly customer focused, patient, reliable, able to effectively communicate, self-driven, have a positive attitude, and can prioritize and execute tasks without micro-management. If you are passionate about technology, problem-solving, and thrive in a fast-paced environment, we invite you to become an integral part of our growing team!

Essential Duties & Responsibilities:

Administer, monitor, and maintain a customer's IT infrastructure.

Install, configure, and troubleshoot hardware and software components.

Collaborate with the IT team to implement and support network security measures.

Provide technical support to end-users and resolve IT-related issues.

Conduct regular system audits to ensure compliance with security policies.

Stay updated on emerging technologies and recommend enhancements for continuous improvement.

Assist in planning and implementing IT projects.

Ownership and responsibility for specific clients.

Follow up with customers and team to verify issue resolution.

Analyze customer trend data to proactively prevent issues and improve productivity.

Wi-Fi and network connectivity troubleshooting.

Desired Qualifications & Experience:

Bachelor's degree in Computer Science, Information Technology, or related field.

Proven experience as an IT System Administrator.

Strong knowledge of Windows operating systems.

Experience with virtualization technologies (VMware, Citrix, Hyper-V).

Familiarity with network protocols, switching, security, and firewalls.

EMR/EHR/Practice Management or other database Software.

Microsoft 365, Office 365, and Azure.

Excellent troubleshooting and problem-solving skills.

Previous technical support and customer support experience is highly desired

Ability to adapt quickly and work both independently and collaboratively within a team.

Effective communication and interpersonal skills.

Organizational skills with time management, prioritization, and documentation.

Ethical conduct.

Compensation & Benefits:

Yearly pay & performance bonus

401(k) & matching

Dental insurance

Employee discount

Health insurance

Paid time off

Career growth opportunities for highly motivated team members

Requirements:

Must have 1 year’s IT experience

Must have ability to relocate to Mobile, AL before starting work

Work Schedule / Location:

Full Time (8 hours/day) | Monday-Friday | Day Shift | In Person

Application:

If you would like to apply, please submit your cover letter, resume and the answer to the following required questions by email to support@logicalus.com.

Question(s):

Why are you looking for a job change?

Why do you feel that you are the best candidate for this job compared to other applicants?

What do you hope to achieve with our company and your career in the next 5 to 10 years?