Mission Contribution:

To meet the mission of the agency by providing services to English language learners seeking education, US citizenship, workforce training and/or career advancement opportunities.

Function:

To provide adult education instruction and supportive services in basic literacy, academic tutoring and/or GED preparation.

Essential Functions: (must be able to perform these functions, with or without a reasonable accommodation).

Provides world class customer service including effective communication with internal and external customers.

Performs intake and informs prospective students of all Goodwill services.

Conducts assessments of student’s basic skills to determine the most appropriate plan of instruction

Develops with student academic and career goals to be included on the plan of instruction, outlining the necessary steps for successful completion.

Conducts pre/post tests with TABE CLAS-E to measure student’s current level of English Language proficiency and basic academic skill level, and to capture progress in alignment with Alabama Adult Education State Assessment Policy.

6. Provides small group academic remediation for adults in need of English language acquisition with varied skill levels, from basic literacy to GED preparation.
7. Provides Integrated English Literacy and Civics Education to English Language learners, including professionals with degrees and credentials in native countries that enable them to effectively function in workforce, and as US citizens.
8. Instructs, guides, and assists students in preparing to pass all 4 GED modules, effectively utilizing GEDReady practice test results, and the GED Test registration process.
9. Administers ACT WorkKeys NCRC Assessments to appropriately leveled participants in adherence of the Alabama Community College System’s state goals.

Meets with participants individually at regular intervals to review academic progress, make adjustments to POI’s, and document college/career activity/progress.    

Maintains participant files keeping them up-to-date and adhering to confidentiality standards.

Inputs demographic data and necessary participant updates in Goodwill database in a timely manner.

Enters weekly participant attendance into the AAESAP database, and informs data entry specialist of any changes in student class schedule, location, or enrollment status.

Reports student progress through required reports and departmental records and through on-going communication with supervisor.      

Assists the Director of Educational Services in the training and recruitment of volunteer tutors, as necessary.

Develops and maintains instructional and reinforcement materials for students and tutors.

Stays current on adult education, workforce development, special population issues and best practices by participating in on-going training and professional development activities including seminars, conferences, in-house training and through personal research.

Stays informed of community, agency, and program information through inter-office communications, and attendance at staff meetings.

Participates in a variety of community awareness and fundraising activities which promote the program, agency and/or the funding source under the direction of supervisor.

Acts as a positive role model for students in all aspects of professional performance.

Observes all safety procedures and personnel policies.

Regular attendance, as outlined in Goodwill’s policy, is required.

Other duties as assigned.

Skills, knowledge and abilities: (these are required to enable job holder to perform the essential functions of the job).

Must be able to interact cordially and productively with a variety of people.                             

Must be able to market Goodwill and explain the mission to the general public.

Ability to use general office equipment including computer keyboard by touch.

Must possess good organizational and time management skills.

Must be able to keep information confidential.

Must be able to read, write and communicate clearly in English.

Must be able to maintain an effective working relationship with, and among employees and students.

Must be able to take initiative and make decisions with little supervision.

Must be able to work a flexible schedule, including some evenings and weekends.

Ability to function in a hectic work environment with occasional periods of high stress.

Must be able to take initiative, make decisions and work well with little supervision.

Must be dependable and reliable, following class schedule with few or no schedule adjustments.

Must have access to reliable transportation in order to work at various work locations, including some disadvantaged areas of our territory.

Must obtain and retain First Aid/CPR/AED certification and respond to and manage a first aid, choking or sudden cardiac arrest emergency at the worksite according to Goodwill Safety Policies & Procedures.

Must have a valid driver’s license for at least 3 years, liability automobile insurance and be insurable through the agency’s insurance carrier.

Must be at least 21 years of age.

Experience and Education Requirements:

• Bachelor’s degree in education or content-related field required, with two years of teaching/training experience preferred.
• Familiarity with non-English speakers and cultural diversity preferred
• Proficiency in Microsoft Office, including Word, Excel and Outlook. 
• Experience working with people with barriers to obtaining and maintaining employment preferred
• Proficiency in English, grammar, spelling and math

Physical Requirements:

• Must be able to sit for prolonged periods of time.

Must be able to use hands, fingers and wrists, repetitively, using a computer keyboard.

Critical Performance Factors:

Customer Service and Image

Student retention and expansion of services

EFL or Grade level gains

GED attainment rate

Other performance measures specified by funders

Positive relationship with referral sources, community partners and/or funders

Knowledge of education and/or special population attributes

Accuracy of data entry, file maintenance and reporting

Working Conditions/Hazards:

Adequately lighted and ventilated building.  Regular travel between program locations and occasional travel throughout local area.